Benefits Administrator

The role of Benefits Administrator is a vital position within the human resources function, focused on supporting employees and ensuring the smooth operation of benefits programs. As a Benefits Administrator, you will be responsible for the end-to-end administration of employee benefits, acting as the primary point of contact for all benefits-related inquiries and tasks. This position is an excellent opportunity for an HR professional who is passionate about employee welfare, compliance, and effective communication. The position is offered on a contract basis with the potential for permanent hire, providing a pathway for career growth and development within the organization. If you are seeking an engaging HR role in a dynamic environment, the Benefits Administrator position may be the ideal fit for you.

Working as a Benefits Administrator in Duluth offers unique advantages, including being part of a thriving business community known for fostering professional development in the supply chain sector. In this full-time contract role, you will collaborate closely with cross-functional teams, including third-party vendors and finance, to deliver high-quality benefits administration. This position emphasizes both independent responsibility and teamwork, making it suitable for individuals who excel at managing details while supporting broader organizational objectives.

As a Benefits Administrator, your day-to-day activities will include managing health plan enrollments, addressing employee questions, and ensuring all documentation and processes are compliant and up-to-date. You will play a crucial role in open enrollment periods, facilitate communication regarding benefits updates, and assist with orientation sessions for new employees. The ability to multitask, prioritize, and maintain a high level of accuracy is essential for success in this role.

Beyond technical skills, the ideal Benefits Administrator possesses excellent interpersonal abilities, capable of building rapport with employees and external partners alike. Experience with HR software such as ADP is highly regarded, as is a background in benefits administration. The company values diversity and inclusivity, providing equal employment opportunities to all qualified individuals.

• Serve as the primary contact for all employee benefits inquiries and issues
• Administer day-to-day operations of the company’s benefits programs
• Support both employees and leadership in understanding and utilizing benefits
• Contribute to ongoing HR projects and special initiatives within the organization

• Administer the benefits program by acting as the main point of contact for plan members
• Coordinate with third-party vendors to set up healthcare requests and resolve issues
• Prepare and manage health plan confirmation forms, forwarding for necessary approvals
• Assist in resolving employee and member benefit issues in a timely manner
• Support employees via phone and email regarding benefits questions and concerns
• Maintain accurate health plan enrollment documents and records
• Resolve billing discrepancies with finance teams and external vendors
• Organize and coordinate open enrollment activities, ensuring smooth execution
• Assist with the development and distribution of benefits communications, such as updates and presentations
• Prepare orientation packets and assist with onboarding for new members and employees
• Generate monthly reports on participation in healthcare plans

• Competitive salary commensurate with experience
• Eligibility for company benefits upon meeting requirements
• Opportunity for contract-to-hire based on performance and organizational needs
• Access to employee assistance and wellness programs

• Bachelor’s or Associate's Degree preferred
• 2-3 years of experience in benefits administration
• Familiarity with HRIS platforms, particularly ADP, preferred
• Ability to multitask and work efficiently in a fast-paced environment
• Strong organizational and communication skills
• Attention to detail and a commitment to confidentiality

• Experienced in HR benefits administration and employee support
• Proficient in ADP and similar HR software platforms
• Excellent communicator, both verbal and written
• Analytical thinker with problem-solving abilities
• Adaptable to changing priorities and capable of managing multiple deadlines
• Collaborative team player with a customer-service mindset

• Role is contract with potential for permanent placement
• Work is performed in a professional office setting
• Company is committed to providing equal employment opportunities and fostering a diverse workplace

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.