Employee Health and Benefits Account Associate

About the position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).

As an Associate Consultant on the Employee Health & Benefits team, you’ll work closely with MMA clients to deliver exceptional customer service. You will provide employee benefit expertise to help clients understand how insurance solutions can enable them to achieve their long-term strategies. In this role, you will collaborate with sales professionals, Consultants, and insurance carrier partners to grow the success of the team and the client.

• Assist with all aspects of coordination, development and execution of Project plans and periodic presentations for clients
• Support the RFP process, renewal and implementation processes for client projects
• Pull and analyze benchmark survey data for client plans, summarize and validate reviewed information
• Develop and maintain strong vendor relationships
• Identify and understand negotiable elements of underwriting calculations for all lines of coverage.
• Manage post-implementation process for all lines of insurance coverage for a client
• Coordinate renewal process, census data, Schedule A requests and ERISA Wrap documents
• Respond to client inquiries through email, phone calls or other requests of information
• Review plans for design accuracy and discrepancies
• Conduct initial research for client projects and works with vendors in coordinating information and preparing presentations
• Assist with open enrollment communications and other employee related communications
• Coordinate billing and claim issues between client and vendor

• Prior experience working with employee benefits and knowledge of various lines of insurance coverage; medical, dental, life, STD, LTD, design, rate structures, etc.
• Excellent communication skills, both written and verbal, as well as the ability to present to a range of professionals at each client
• Knowledge of Health & Welfare compliance (i.e. HIPAA, FMLA, COBRA, 5500, ACA, DOL, etc.)
• Life & Health Licensure or commitment to achieving within 6 months of start date
• Ability to work effectively and collaboratively with all levels of internal staff & management, external clients, prospects and vendors
• Shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability

• Medical, dental and vision plans
• 401(k) match after one year
• Contribute toward student loan debt
• Generous paid time-off programs ensure you have time to recharge including vacation days, personal days, sick days, holidays, volunteer day, and days for learning & development
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities