Social Media Marketing Specialist, Videographer

NappStar Social Media team members are responsible for making sure NappStar is capturing the best content to promote our salon & brands. They are responsible for taking client pictures, capturing videos, and coming up with creative content ideas & strategies to keep us at the top of our game.

NappStar AT is the #1 loc salon in the ATL metro area.

Description

General

• Complete open / close tasks and forms per shift
• Follow salon standards for behavior and general workflow
• Acknowledge and greet everyone who enters and leaves the salon
• Offer excellent customer service
• Exceptional verbal and written communication skills; with the ability to communicate with all levels of the team
• Superb time management skills with a proven ability to meet & prioritize achieving deadlines
• Strong analytical and problem-solving skills
• Handle client questions promptly, professionally and courteously
• Maintain complete confidentiality in all guest matters in accordance with company policy.

• Communicate effectively with Stylists about capturing client content
• Proven results in Social Media Marketing/Content creation
• Ability to capture and create engaging content, with a short turn around (i.e Instagram stories, Reels, TikTok ,etc.) We put out content throughout our entire day
• Plan and execute all social media campaigns.
• Design, build, and maintain social media presence; focus on social media strategy that converts to sales.
• Expert eye for design and image/brand compatibility
• Proficient in editing
• Measures and reports performance of marketing campaigns and assesses against goals.
• Implements new and creative growth strategies.
• Collaborates with internal teams to optimize client experience.
• Experience with Shopify marketing is a plus.

Training

• New Hires - participate in 30 day, 60 day & 90 day goals
• Participate in Management Check-Ins
• Receive new monthly goals and discount code
• Talk about any issues, concerns, positive/negative feedback
• Maintain a positive attitude and contribute towards a quality work environment
• Regularly attend, participate in and support training and staff meetings
• Communicate to management any and all occurrences involving staff or clients in the salon that require attention
• Assist in all areas of salon operations as requested by management

• Must be willing to hold lighting equipment for an extended period of time
• Must be willing to lift / move delivery packages that are less than 30 lbs
• Must be willing to work on their feet all day
• Must be willing and able to go up and down the stairs (as needed)

$17 - $22 per hour