Accounts Receivable Analyst

The Accounts Receivable Analyst is a member of the Accounts Receivable team, accountable for coordinating the company's AR portfolio and ensuring cash is applied accurately with payments collected from customers on a timely basis. This role partners with the Credit & Collections Manager on internal controls and risk assessment, serving as a point of contact on major projects. The ideal candidate delivers clear weekly accounts receivable updates and KPIs to sales and executive staff, with a highly analytical, detail-oriented approach.

• Maintain the company's AR portfolio in support of the Credit & Collections Manager's monthly accounts receivable analytical reporting, develop those reports, and lead the weekly A/R meeting in the Manager's absence.
• Establish a calendar of regular weekly and monthly deadlines to process payments, follow up on accounts, and provide reporting.
• Ensure cash is posted correctly and accurately each day, and research any discrepancies.

• Analyze delinquent accounts for patterns, deficiencies, and root causes of late or non-payment.
• Communicate effectively with clients regarding delinquent accounts, including preparing and sending collection statements and generating reminder statements promptly.

• Participate in ongoing projects to improve processes, implement new controls, tools, or systems.
• Work with and back up the Claims Recovery Analyst as needed. Assist in implementing process improvements in the claims recovery area.

• Partner with cross-functional teams, including Sales and Finance, to discuss accounts receivable portfolios and recommend strategies to reduce costs and improve efficiency.
• Review contracts and confirm applicable terms and conditions are properly assigned; coordinate with sales managers to schedule and conduct AR calls with internal and external key stakeholders to identify and proactively address potential issues.
• Liaise with business groups (i.e., Solutions and Sales) to ensure uniformity and proper communication across the business. Participate in accounts receivable sessions with sales to resolve issues and establish strong working relationships with our clients.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.

Other tasks as assigned.

- , General Benefits: