Accounts Receivable Manager

We are seeking an experienced Accounts Receivable Manager to oversee and enhance the organization's accounts receivable and revenue collection operations. This individual will be responsible for ensuring efficient billing, timely collections, accurate cash application, and effective credit management while leading initiatives that improve operational performance, strengthen internal controls, and support a positive customer experience. The role works closely with Finance, Sales, Operations, Legal, and Technology teams to create scalable processes that support continued business growth.

• Direct all aspects of the accounts receivable function, from customer account setup through invoice generation, payment processing, collections, and account reconciliation.
• Ensure invoices are issued accurately and on schedule while maintaining compliance with customer agreements, pricing structures, applicable tax regulations, and company policies.
• Develop and execute collection strategies that improve working capital, minimize overdue balances, and reduce outstanding receivables through collaboration with internal business partners.
• Oversee cash application activities, ensuring payments are posted accurately while resolving unapplied receipts, deductions, short payments, and reconciliation issues.
• Manage customer disputes by implementing standardized resolution procedures, identifying recurring issues, and driving process improvements.
• Administer customer credit reviews, establish appropriate credit limits, monitor financial exposure, and recommend actions to reduce credit risk and bad debt.
• Prepare and analyze key accounts receivable performance metrics, including aging reports, collection trends, cash forecasts, bad debt analysis, and other operational KPIs.
• Identify opportunities to streamline workflows through automation, process optimization, and standard operating procedures that improve accuracy and efficiency.
• Maintain strong internal controls and support internal and external audit activities by ensuring complete documentation and compliance with established financial policies.
• Lead, mentor, and develop the accounts receivable team by setting performance expectations, providing coaching, and fostering a culture focused on accountability and customer service.
• Partner with cross-functional stakeholders to improve billing processes, system integrations, contract administration, and issue resolution.