Accounts Receivable & Collections Specialist – Bilingual English, Spanish

We are seeking an experienced Accounts Receivable Specialist to join our accounting team. This position is responsible for managing customer accounts, recording and reconciling payments, monitoring past-due balances, and actively communicating with customers to collect outstanding invoices.

The ideal candidate is organized, detail-oriented, persistent, and comfortable making daily collection calls and follow-ups with customers.

• Manage and maintain customer accounts receivable.
• Post and reconcile customer payments accurately.
• Monitor customer balances, aging reports, and past-due invoices.
• Make daily phone calls and follow up with customers regarding outstanding balances.
• Send statements, invoices, and collection correspondence.
• Research and resolve payment discrepancies and account issues.
• Work with customers to resolve short payments, credits, deductions, and disputes.
• Communicate with sales and management regarding customer accounts and credit issues.
• Maintain accurate and organized AR records.
• Assist with ACH payments, payment processing, and other AR-related duties.
• Follow company credit and collection procedures.

• 3+ years of Accounts Receivable or Collections experience.
• Fluent in English and Spanish – required.
• Strong customer service and communication skills.
• Comfortable making frequent collection calls and having difficult payment conversations.
• Strong attention to detail and organizational skills.
• Ability to prioritize multiple accounts and follow up consistently.
• Proficient with Microsoft Excel and basic accounting systems.
• Experience with NECS – Entree is a strong plus.
• Wholesale food distribution or similar industry experience is preferred.

We are looking for someone who takes ownership of their accounts, follows up consistently, and does not wait for customers to make payments on their own. The successful candidate will be proactive, professional, and comfortable working in a fast-paced environment.

If you have strong AR and collections experience, speak both English and Spanish, and are comfortable making daily customer collection calls, we would like to hear from you.

$22.00 - $24.00 per hour

• Paid sick time

Work Location: In person