Payroll Technical Analyst

The System Payroll department has an immediate opening for a Technical Analyst to support our payroll team. In this role, you will partner with cross-functional teams to translate business needs into technical requirements and drive the successful delivery of payroll solutions. Success in this position requires a strong understanding of Workday Payroll, excellent analytical skills, and the ability to collaborate effectively with both business stakeholders and technology teams to ensure solutions align with organizational needs.

• Collaborate cross-functionally to develop and deliver effective payroll solutions, ensuring alignment with business requirements and strategic priorities.
• Define business problems, document clear requirements, and ensure alignment with technology teams on expected outcomes.
• Serve as a liaison between business stakeholders and technology teams, maintaining a deep understanding of business objectives and ensuring that solutions meet their needs.

• Lead the user acceptance testing (UAT) process, including developing test scenarios, documenting results, and communicating outcomes to ensure changes meet business requirements before deployment.

• Regularly review payroll business processes and procedures, recommending and implementing improvements to enhance efficiency, accuracy, and effectiveness.
• Stay current on system functionality and new feature releases, proactively applying relevant capabilities to optimize payroll processes.
• Review and evaluate Workday release features related to payroll, including weekly service releases and semi-annual feature releases, assessing potential impacts and opportunities.

• Analyze incident data to identify trends and impacts, providing recommendations for resolution and conducting root cause analysis to prevent recurring issues.
• Monitor system performance and payroll outcomes to proactively identify risks or areas for improvement.

• Bachelor's degree or equivalent work experience required
• 4+ years of experience in payroll technology
• Strong working knowledge of Workday payroll required
• Strong project management, analytical and problem-solving skills required
• Proven experience documenting business requirements
• Excellent communication skills, with the ability to effectively liaise between technical and non-technical stakeholders, build relationships and influence stakeholders at all levels
• Experience leading UAT processes, including test planning and execution
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• A proactive, continuous-improvement mindset with a passion for optimizing processes
• Advanced Microsoft Excel proficiency (pivot tables, VLOOKUP, data analysis)
• Familiarity with internal control standards (SOX)

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you'll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Paid volunteer leave
• Onsite amenities that make working here fun!

• Candidates should review the Bank's Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.
• Sponsorship is not available for this role. Selected candidate is subject to special background check procedures.
• The hiring range of the Payroll Technical Analyst is $94,300 - $129,690 annually.
• Salary offered will be based on the job responsibilities and the individual's knowledge, skills, and experience as defined in the job qualifications.
• Interested candidates are strongly encouraged to apply. Applications are reviewed on a rolling basis.
• Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

• Work Shift
• First (United States of America)